The objective of Xperience Fitness is for the customer to experience an active lifestyle with the accommodation of quality equipment, advanced technology, and positive individual participation in order to accomplish life-changing enhancements. Clients have customized control of his or her own personal physical development, while promoting healthy habits and desired outcomes, ensuring an enriched existence. With this theory, Xperience Fitness also believes it is important to affirm the patron is not hindered with long term contracts nor heightened expense; but with the comfortable affordability of lower rates with a month-to-month provision.
With more than 130,000 members at locations in Minnesota and Wisconsin, the journey to establish Xperience Fitness began in 2012, with a branding modification designed to launch the expansion of centers under the direction of Vertical Fitness Group, who were originally a part of Gold’s Gym. This decision initiated the Xperience Fitness transition of both Gold’s Gyms and Cardinal Fitness Centers. Membership dues and stipulations, however, stayed the same, and the clubs remained open for regular business during the conversion procedure.
Xperience Fitness offers three different monthly packages: Core Level, Fit Level and the Platinum Level. The Core Level, priced at $9.99 monthly, includes access to a pool, sauna, fitness and turf areas, 24-hour admittance, cardio machines, and a weight room.
The Fit package, valued at $21.99 per month, encompasses the Core Level benefits, but additionally offers specialized FIT Group Exercise Classes, unlimited tanning, ProShop 20% discounts, supplement purchase discounts of 50%, and access to all Xperience Fitness locations.
Last, the Platinum Level package, for the amount of $29.99 per month, is composed of both the Core Level and Platinum Level features, along with Platinum Specialty and Spin classes, Les Mills Classes, and the option to bring a guest.
Xperience Fitness provides a Kids Club with engaging activities while parents work out, a 5-day Guest Pass for interested potential customers, online payment preferences, live chat assistance, a Member Profile to track exercise progress advancement, menu and meal planning recommendations, and Cryotherapy at select locations for pain management; faster recovery and body replenishment.
To cancel or delete your account, you will need to gather this information
Date of Birth
Amount of Last Charge
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Using the information listed above, follow these easy steps
Method: Certified Mail
- Write a letter and request cancellation within it. Provide all of your account info as listed. Sign and date the letter and keep a copy for your records.
- Send your letter via certified mail to the address provided to you by the gym
- Dial the phone number for the gym you signed up at or attended most frequently after your letter is received to ensure your account is cancelled
- Ask the representative for a confirmation number or email
- Keep your confirmation number or email as proof that you cancelled your account
Method: Phone (Live Agent)
- Dial the phone number for the gym you signed up at or attended most frequently
- Ask the representative how to cancel your account
- Provide your account information when requested
- Ask if you are in a contract or free to cancel
- If asked to send a letter follow our instructions to do so!
Here’s some additional helpful information about Xperience Fitness
Zip/Postal Code: 54912
Country: United States
Email 1: [email protected]
Email 2: [email protected]
Email 3: [email protected]
Main Site Url: https://myxperiencefitness.com/
Web Chat Url: http://verticalfitnessgroup.kayako.com/visitor/index.php?/Default/LiveChat/Chat/Request/_sessionID=/_promptType=chat/_proactive=0/_filterDepartmentID=6%2C5/_randomNumber=666/_fullName=/_email=/
Contact Form Url: https://myxperiencefitness.com/contact/
We’ve been able to confirm that the following charge descriptors belong to Xperience Fitness. If you are seeing these charges on your statement, it’s likely that your account with Xperience Fitness is active. Follow the steps listed above to cancel or delete your account and stop the charges.
06-30-2016 ABC*XPERIENCE FITNESS 888-8279262 WI auth #315026
07-18-2016 ABC*XPERIENCE FITNESS 888-8279262 WI auth #741321
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