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How to Delete or Cancel MyHeritage


MyHeritage is a genealogy website, allowing you to access decades-old records and family trees. The company was founded in 2003 by Gilad Japhet. Since 2012, the website has been accredited with the Better Business Bureau and has an “A” rating. The headquarters are based in Lehi, UT. MyHeritage has been featured on The New York Times, Tech Crunch, Good Morning America, and Fox News. To date, there are 3.6 billion profiles, 106 million users, and 47 million family trees.

You can create an account on MyHeritage by using your Facebook/Google accounts or signing up with an email. If you choose to sign up with an email, you will need to enter your gender, first name, last name, email address, year of birth, your father’s first and last name, and your mother’s first and last name. You will be able to create a family tree by adding names, dates, photos, and stories that can be shared with your family. You will be able to learn a lot about your ancestors by obtaining birth and death records. You can view other family trees that have been created by people in your family. MyHeritage DNA allows you to take a simple DNA test and discover your past. You can find DNA matches and gain valuable health insights with 27 detailed reports.

There is a 14-day free trial offered to new members. The Basic plan is free and allows you to create a family tree with up to 250 people. The Premium plan is $129 per year. The Premium Plus plan is $209 per year. If you would like access to all historical records, the Data plan is $189 per year. The Ultimate Package which includes unlimited everything is $299 per year. If you would like to cancel your MyHeritage account, follow the cancellation instructions that are included below.


To cancel or delete your account, you will need to gather this information


First Name
Last Name
Billing Address
City
State/Province/Region
Zip
Email Address
Last 4 digits of Credit Card being charged
Amount of Charge
Date of charge

Using the information listed above, follow these easy steps


Method: Phone (Live Agent)

  1. Dial 1-877-432-3135
  2. Ask the representative to cancel your account
  3. Ask the representative for a refund
  4. Ask the representative if you will be charged again
  5. Ask the representative for a confirmation number or email
  6. Keep your confirmation number or email as proof that you cancelled your account

Here’s some additional helpful information about MyHeritage


Address 1: PO Box 50
City: Or Yehuda
Zip/Postal Code: 60250
Country: Israel
Phone 1: 800-987-9000
Phone 2: (+44) 080 0098 8125 – UK
Phone 3: (+61) 1800 731 768 – AUS
Email 1: support@myheritage.com
Email 2: marketing@myheritage.com
Twitter Url: https://twitter.com/MyHeritage
Facebook Url: https://www.facebook.com/myheritage
Main Site Url: https://www.myheritage.com/
Help Site Url: https://www.myheritage.com/help-center
Contact Form Url: https://www.myheritage.com/contact-myheritage
Terms Of Service Url: https://www.myheritage.com/FP/Company/popup.php?p=terms_conditions
Privacy Policy Url: https://www.myheritage.com/FP/Company/popup.php?p=privacy_policy

We’ve been able to confirm that the following charge descriptors belong to MyHeritage. If you are seeing these charges on your statement, it’s likely that your account with MyHeritage is active. Follow the steps listed above to cancel or delete your account and stop the charges.


BLS*MYHERITAGELTD
CHECKCARD BLS*MYHERITAGELTD
CHECKCARD BLS*MYHERITAGELTD 877-4323135 DE
CHECKCARD BLS*MYHERITAGE LTD UT
CHKCARD BLS*MYHERITAGELTD
CHKCARDBLS*MYHERITAGELTD
CHKCARD BLS*MYHERITAGELTD 877-4323135 DE
CHKCARDBLS*MYHERITAGELTD 877-4323135 DE
CHKCARD BLS*MYHERITAGE LTD UT
CHKCARDBLS*MYHERITAGE LTD UT
Misc. Debit BLS*MYHERITAGELTD
Misc. Debit BLS*MYHERITAGELTD 877-4323135 DE
Misc. Debit BLS*MYHERITAGE LTD UT
PENDING BLS*MYHERITAGELTD
PENDING BLS*MYHERITAGELTD 877-4323135 DE
PENDING BLS*MYHERITAGE LTD UT
POS Debit BLS*MYHERITAGELTD
POS Debit BLS*MYHERITAGELTD 877-4323135 DE
POS Debit BLS*MYHERITAGE LTD UT
POS PUR BLS*MYHERITAGELTD
POS PUR BLS*MYHERITAGELTD 877-4323135 DE
POS PUR BLS*MYHERITAGE LTD UT
POS PURCHASE BLS*MYHERITAGELTD
POS PURCHASE BLS*MYHERITAGELTD 877-4323135 DE
POS PURCHASE BLS*MYHERITAGE LTD UT
POS PURCH BLS*MYHERITAGELTD
POS PURCH BLS*MYHERITAGELTD 877-4323135 DE
POS PURCH BLS*MYHERITAGE LTD UT
POS REFUND BLS*MYHERITAGELTD
POS REFUND BLS*MYHERITAGELTD 877-4323135 DE
POS REFUND BLS*MYHERITAGE LTD UT
PRE-AUTH BLS*MYHERITAGELTD
PRE-AUTH BLS*MYHERITAGELTD 877-4323135 DE
PRE-AUTH BLS*MYHERITAGE LTD UT
Visa Check Card BLS*MYHERITAGELTD 877-4323135 DE MC
Visa Check Card BLS*MYHERITAGELTD MC
Visa Check Card BLS*MYHERITAGE LTD UT MC

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