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How To Delete or Cancel Just Answer


JustAnswer is a question/answer service, assisting people with topic-specific questions. It was founded by Andy Kurtzig in 2003. Kurtzig is still the Chief Executive Officer of the company. The company is privately owned. The headquarters are located in San Francisco, California. There are also offices in multiple locations across multiple countries around the world. The company currently employs over 150 employees. JustAnswer has been featured on various television shows, radio stations, and magazine and newspaper publications, including Good Morning America, CNN, The Today Show, The Wall Street Journal, and The New York Times.

JustAnswer connects curious customers with verified experts who are there to answer any questions they may have. There are over 11,000 experts on JustAnswer who are experts in various fields and topics. These topics include medical, legal, automotive, veterinary, and technical support. There have been over 16 million questions answered. Questions are usually answered within 24 business hours.

There are low monthly memberships available, which will allow you to ask unlimited questions. Customers can also speak to an expert one-on-one via phone. Phone calls may be subject to a $5 deposit and additional charges, depending on the plan that you have. Plans include a free trial. Plans also include free questions/answers, 24/7 peace of mind and expert responses from real doctors, lawyers, mechanics, and more. You will also get two free phone calls and access to the JustAnswer library of expert answers. The JustAnswer app is available in the App Store and Google Play store for Android and iOS users.

If you no longer need JustAnswer, you can easily cancel. Simply follow the cancellation instructions below. We have included a guide to assist you with effectively cancelling your JustAnswer subscription.


To cancel or delete your account, you will need to gather this information


First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation

Using the information listed above, follow these easy steps


Method: Phone (Live Agent)

  1. Dial 1-888-862-9212
  2. Ask the representative to cancel your account
  3. Provide your account information when requested
  4. Ask the representative if you will be charged again
  5. Ask the representative for a confirmation number or email
  6. Keep your confirmation number or email as proof that you cancelled your account

Method: E-Mail

  1. Write an email and include your account information
  2. Ask the representative to cancel your account
  3. Ask the representative for a confirmation number or email
  4. Send your email to info@justanswer.com
  5. Keep your confirmation number or email as proof that you cancelled your account

Method: Login

  1. Goto https://secure.justanswer.com/login.aspx
  2. Click on “My Account” in the top corner
  3. Click on “Edit” on the “Account Information” panel on the left side of the page
  4. Scroll down to locate “Edit Your Subscription”
  5. Click on “Cancel My Subscription Plan”
  6. Click on “Submit” to finish
  7. Keep your confirmation number or email as proof that you cancelled your account

Here’s some additional helpful information about Just Answer


Address 1: 38 Keyes Avenue
Address 2: Suite 150
City: San Francisco
State/Province/Region: CA
Zip/Postal Code: 94129
Country: United States
Phone 1: 888-862-9212
Phone 2: 800-509-5721
Email 1: info@justanswer.com
Email 2: legal@justanswer.com
Twitter Url: https://twitter.com/justanswer
Facebook Url: https://www.facebook.com/justanswer
Main Site Url: https://www.justanswer.com/
Help Site Url: http://ww2.justanswer.com/help
Web Chat Url: http://support.justanswer.com/visitor/index.php?/LiveChatHC/LiveChat/Chat/Request/_fullName=/_email=/
Contact Form Url: http://ww2.justanswer.com/customer-support
Terms Of Service Url: http://ww2.justanswer.com/terms-service-0
Privacy Policy Url: http://ww2.justanswer.com/privacy-security

We’ve been able to confirm that the following charge descriptors belong to Just Answer. If you are seeing these charges on your statement, it’s likely that your account with Just Answer is active. Follow the steps listed above to cancel or delete your account and stop the charges.


CHECKCARD JUSTANSWER *DOCTORS 415-400-7990 C
CHECKCARD JUSTANSWER *DOG VETS
CHECKCARD JUSTANSWER *EXPERTHLP 877 604 3160 CA
CHECKCARD JUSTANSWER *EXPERTS
CHECKCARD JUSTANSWER *EXPERTS MYJABILL.COM
CHECKCARD JUSTANSWER *MAC HELJUSTANSWER.
CHECKCARD JUSTANSWER MEMBERSHIP
CHECKCARD JUSTANSWER *MEMBERSHIP 877-604-3160
CHECKCARD JUSTANSWER *MEMBERSHP 877-604-31
CHECKCARD JUSTANSWER *PHARM 877-604-3160 CA
CHKCARD JUSTANSWER *DOCTORS 415-400-7990 C
CHKCARDJUSTANSWER *DOCTORS 415-400-7990 C
CHKCARD JUSTANSWER *DOG VETS
CHKCARDJUSTANSWER *DOG VETS
CHKCARD JUSTANSWER *EXPERTHLP 877 604 3160 CA
CHKCARDJUSTANSWER *EXPERTHLP 877 604 3160 CA
CHKCARD JUSTANSWER *EXPERTS
CHKCARDJUSTANSWER *EXPERTS
CHKCARD JUSTANSWER *EXPERTS MYJABILL.COM
CHKCARDJUSTANSWER *EXPERTS MYJABILL.COM
CHKCARD JUSTANSWER *MAC HELJUSTANSWER.
CHKCARDJUSTANSWER *MAC HELJUSTANSWER.
CHKCARD JUSTANSWER MEMBERSHIP
CHKCARDJUSTANSWER MEMBERSHIP
CHKCARD JUSTANSWER *MEMBERSHIP 877-604-3160
CHKCARDJUSTANSWER *MEMBERSHIP 877-604-3160
CHKCARD JUSTANSWER *MEMBERSHP 877-604-31
CHKCARDJUSTANSWER *MEMBERSHP 877-604-31
CHKCARD JUSTANSWER *PHARM 877-604-3160 CA
CHKCARDJUSTANSWER *PHARM 877-604-3160 CA
Misc. Debit JUSTANSWER *DOCTORS 415-400-7990 C
Misc. Debit JUSTANSWER *DOG VETS
Misc. Debit JUSTANSWER *EXPERTHLP 877 604 3160 CA
Misc. Debit JUSTANSWER *EXPERTS
Misc. Debit JUSTANSWER *EXPERTS MYJABILL.COM
Misc. Debit JUSTANSWER *MAC HELJUSTANSWER.
Misc. Debit JUSTANSWER MEMBERSHIP
Misc. Debit JUSTANSWER *MEMBERSHIP 877-604-3160
Misc. Debit JUSTANSWER *MEMBERSHP 877-604-31
Misc. Debit JUSTANSWER *PHARM 877-604-3160 CA
PENDING JUSTANSWER *DOCTORS 415-400-7990 C
PENDING JUSTANSWER *DOG VETS
PENDING JUSTANSWER *EXPERTHLP 877 604 3160 CA
PENDING JUSTANSWER *EXPERTS
PENDING JUSTANSWER *EXPERTS MYJABILL.COM
PENDING JUSTANSWER *MAC HELJUSTANSWER.
PENDING JUSTANSWER MEMBERSHIP
PENDING JUSTANSWER *MEMBERSHIP 877-604-3160
PENDING JUSTANSWER *MEMBERSHP 877-604-31
PENDING JUSTANSWER *PHARM 877-604-3160 CA
POS Debit JUSTANSWER *DOCTORS 415-400-7990 C
POS Debit JUSTANSWER *DOG VETS
POS Debit JUSTANSWER *EXPERTHLP 877 604 3160 CA
POS Debit JUSTANSWER *EXPERTS
POS Debit JUSTANSWER *EXPERTS MYJABILL.COM
POS Debit JUSTANSWER *MAC HELJUSTANSWER.
POS Debit JUSTANSWER MEMBERSHIP
POS Debit JUSTANSWER *MEMBERSHIP 877-604-3160
POS Debit JUSTANSWER *MEMBERSHP 877-604-31
POS Debit JUSTANSWER *PHARM 877-604-3160 CA
POS PURCHASE JUSTANSWER *DOCTORS 415-400-7990 C
POS PURCHASE JUSTANSWER *DOG VETS
POS PURCHASE JUSTANSWER *EXPERTHLP 877 604 3160 CA
POS PURCHASE JUSTANSWER *EXPERTS
POS PURCHASE JUSTANSWER *EXPERTS MYJABILL.COM
POS PURCHASE JUSTANSWER *MAC HELJUSTANSWER.
POS PURCHASE JUSTANSWER MEMBERSHIP
POS PURCHASE JUSTANSWER *MEMBERSHIP 877-604-3160
POS PURCHASE JUSTANSWER *MEMBERSHP 877-604-31
POS PURCHASE JUSTANSWER *PHARM 877-604-3160 CA
POS PURCH JUSTANSWER *DOCTORS 415-400-7990 C
POS PURCH JUSTANSWER *DOG VETS
POS PURCH JUSTANSWER *EXPERTHLP 877 604 3160 CA
POS PURCH JUSTANSWER *EXPERTS
POS PURCH JUSTANSWER *EXPERTS MYJABILL.COM
POS PURCH JUSTANSWER *MAC HELJUSTANSWER.
POS PURCH JUSTANSWER MEMBERSHIP
POS PURCH JUSTANSWER *MEMBERSHIP 877-604-3160
POS PURCH JUSTANSWER *MEMBERSHP 877-604-31
POS PURCH JUSTANSWER *PHARM 877-604-3160 CA
POS PUR JUSTANSWER *DOCTORS 415-400-7990 C
POS PUR JUSTANSWER *DOG VETS
POS PUR JUSTANSWER *EXPERTHLP 877 604 3160 CA
POS PUR JUSTANSWER *EXPERTS
POS PUR JUSTANSWER *EXPERTS MYJABILL.COM
POS PUR JUSTANSWER *MAC HELJUSTANSWER.
POS PUR JUSTANSWER MEMBERSHIP
POS PUR JUSTANSWER *MEMBERSHIP 877-604-3160
POS PUR JUSTANSWER *MEMBERSHP 877-604-31
POS PUR JUSTANSWER *PHARM 877-604-3160 CA
POS REFUND JUSTANSWER *DOCTORS 415-400-7990 C
POS REFUND JUSTANSWER *DOG VETS
POS REFUND JUSTANSWER *EXPERTHLP 877 604 3160 CA
POS REFUND JUSTANSWER *EXPERTS
POS REFUND JUSTANSWER *EXPERTS MYJABILL.COM
POS REFUND JUSTANSWER *MAC HELJUSTANSWER.
POS REFUND JUSTANSWER MEMBERSHIP
POS REFUND JUSTANSWER *MEMBERSHIP 877-604-3160
POS REFUND JUSTANSWER *MEMBERSHP 877-604-31
POS REFUND JUSTANSWER *PHARM 877-604-3160 CA
PRE-AUTH JUSTANSWER *DOCTORS 415-400-7990 C
PRE-AUTH JUSTANSWER *DOG VETS
PRE-AUTH JUSTANSWER *EXPERTHLP 877 604 3160 CA
PRE-AUTH JUSTANSWER *EXPERTS
PRE-AUTH JUSTANSWER *EXPERTS MYJABILL.COM
PRE-AUTH JUSTANSWER *MAC HELJUSTANSWER.
PRE-AUTH JUSTANSWER MEMBERSHIP
PRE-AUTH JUSTANSWER *MEMBERSHIP 877-604-3160
PRE-AUTH JUSTANSWER *MEMBERSHP 877-604-31
PRE-AUTH JUSTANSWER *PHARM 877-604-3160 CA
Visa Check Card JUSTANSWER *DOCTORS 415-400-7990 C MC
Visa Check Card JUSTANSWER *DOG VETS MC
Visa Check Card JUSTANSWER *EXPERTHLP 877 604 3160 CA MC
Visa Check Card JUSTANSWER *EXPERTS MC
Visa Check Card JUSTANSWER *EXPERTS MYJABILL.COM MC
Visa Check Card JUSTANSWER *MAC HELJUSTANSWER. MC
Visa Check Card JUSTANSWER *MEMBERSHIP 877-604-3160 MC
Visa Check Card JUSTANSWER MEMBERSHIP MC
Visa Check Card JUSTANSWER *MEMBERSHP 877-604-31 MC
Visa Check Card JUSTANSWER *PHARM 877-604-3160 CA MC

21 comments on How To Delete or Cancel Just Answer

  1. I thought my membership was cancelled but I just got an email saying when my next payment will be. Can you please delete my account and receive my card details

  2. In Dec.2019 my wife was found to have level 4 n,h. lymphoma cancer lymph glands kidneys liver lungs and spine. Her response has been ok. But a long time to go. Since then she has had 3 falls
    now has 2 broken shoulders t9 t10 crushed vertabrae broken tail bone blood clot ect. A fair load for a 76 year old woman I am now 24/7 carer for her. I think you can see the problem for both of us. money being one.

  3. yes this is a scam pure and simple, contunind billing for responding to a suggestion for a one off answer
    is no advertisement for an honorable enterprise

  4. This site is a total scam, do not join in! Make sure they delete all details from account and close account. It is very difficult to get hold of an actual person to help you.

  5. Absolute scam , how do these fraudsters continue in business.?
    I asked one question initially and then some how got entered into a contract I never agreed on.I did contact you and requested no more assistance so why has money been taken from my account I told you I do not wish to take out any contract so why has money been taken how many times do I have to make this statement. I wished I lived closer to your corrupt company.

  6. Further to a recent query which I paid for, I was then hit with a membership fee of £50 which I did not authorise. This is a total scam. I tried to contact Justanswer only to realise I was phoning San Francisco. My call was abruptly terminated by the operative. I will now try to reclaim the money via my credit card company.

  7. Just Ask is a total SCAM. You have debited my credit card for $66.00 Australian for a membership that I did not sign up for. But that is OK I will get that back from my bank, and I will get satisfaction out of putting all about you on face book, Twitter, and all the newspapers, and SCAM watch in Australia because SCAMMERS like you have got to be stopped. Have a nice day.
    William Shaw.

  8. Please delete and cancel.

    I have funds deducted from my acct on something that I don’t use.
    What is this.

  9. I cancelled this ages ago and you are still taking money…i will be charging you for fraud…and getting A Current Affair onto your company for fraud..please refund my money that you stole off of me on the 28th June 2020…i am only a pensioner..thats why i cancelled…your choice..there is at least 66 dollars taken on Friday..please return..USA..have got a rep for a reason..theft is one..i was told that i would not be charged anymore as my account was shut…now i find that you have taken 2 payments since..now please return my money..and cancel the account..immediately!!!…i am in a wheelchair..and you have taken money from my account..where i pay my nurse…i cancelled this 3wks ago if not more..thank you…

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