How to delete or cancel Just Answer

Just Answer is also known as

  • Just Answer
  • JustAnswer LLC
  • justanswer.com
  • JustAnswer
  • pearl.com
  • pearl.com LLC
  • pearl llc

About Just Answer

JustAnswer is a question/answer service assisting people with topic-specific questions. It was founded by Andy Kurtzig in 2003. Kurtzig is still the Chief Executive Officer of the company. The company is privately owned. The headquarters are located in San Francisco, California. There are also offices in multiple locations across multiple countries around the world. The company currently employs over 150 employees. JustAnswer has been featured on various television shows, radio stations, and magazine and newspaper publications, including Good Morning America, CNN, The Today Show, The Wall Street Journal, and The New York Times. JustAnswer connects curious customers with verified experts who are there to answer any questions they may have. There are over 11,000 experts on JustAnswer who are experts in various fields and topics. These topics include medical, legal, automotive, veterinary, and technical support. There have been over 16 million questions answered. Questions are usually answered within 24 business hours. There are low monthly memberships available, which will allow you to ask unlimited questions. Customers can also speak to an expert one-on-one via phone. Phone calls may be subject to a $5 deposit and additional charges, depending on the plan that you have. Plans include a free trial. Plans also include free questions/answers, 24/7 peace of mind, and expert responses from real doctors, lawyers, mechanics, and more. You will also get two free phone calls and access to the JustAnswer library of expert answers. The JustAnswer app is available in the App Store and Google Play store for Android and iOS users. If you no longer need JustAnswer, you can easily cancel. Simply follow the cancellation instructions below. We have included a guide to assist you with effectively canceling your JustAnswer subscription.

Just Answer CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation

E-Mail

Follow these steps:

  1. Type up an email and include your account information
  2. Inform them that you are contacting them to cancel
  3. Ask for documentation that you contacted them
  4. Send out your email to [email protected]
  5. As usual, just in case, keep the proof that you’ve cancelled handy.

Phone (Live Agent)

Follow these steps:

  1. Contact them by calling 1-888-862-9212
  2. Inform them that you are contacting them to cancel
  3. So that they can locate your account, provide the information they ask for
  4. Be sure to ask for and document the date of your final charge
  5. Ask for documentation that you contacted them
  6. As usual, just in case, keep the proof that you’ve cancelled handy.

Login

Follow these steps:

  1. Use your internet browser to visit https://secure.justanswer.com/login.aspx
  2. Hit the link that says “My Account” in the top corner
  3. Hit the link that says “Edit” on the “Account Information” panel on the left side of the page
  4. Go down the page to find “Edit Your Subscription”
  5. Hit the link that says “Cancel My Subscription Plan”
  6. Hit the link that says “Submit” to finish
  7. As usual, just in case, keep the proof that you’ve cancelled handy.

Login

Follow these steps:

  1. Use your internet browser to visit https://secure.justanswer.com/login.aspx
  2. Hit the link that says “My Account” in the top corner
  3. Hit the link that says “Edit” on the “Account Information” panel on the left side of the page
  4. Go down the page to find “Edit Your Subscription”
  5. Hit the link that says “Cancel My Subscription Plan”
  6. Hit the link that says “Submit” to finish
  7. As usual, just in case, keep the proof that you’ve cancelled handy.

MORE ABOUT Just Answer

Address
Address 138 Keyes Avenue
Address 2Suite 150
CitySan Francisco
State/Province/RegionCA
Zip/Postal Code94129
CountryUnited States
Contact Information
Phone 1888-862-9212
Phone 2800-509-5721
Email 1[email protected]
Email 2[email protected]
Twitter Urlhttps://twitter.com/justanswer
Facebook Urlhttps://www.facebook.com/justanswer
Main Site Urlhttps://www.justanswer.com/
Help Site Urlhttp://ww2.justanswer.com/help
Web Chat Urlhttp://support.justanswer.com/visitor/index.php?/LiveChatHC/LiveChat/Chat/Request/_fullName=/_email=/
Contact Form Urlhttp://ww2.justanswer.com/customer-support
Policies
Terms Of Service Urlhttp://ww2.justanswer.com/terms-service-0
Privacy Policy Urlhttp://ww2.justanswer.com/privacy-security

Known Just Answer charges

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