Krushbill is a third party billing company used by various websites to process monthly subscription fees. This allows customers to keep these subscriptions discrete as the charge on the bank statement and email confirmations sent reflect the Krushbill.com name rather than the website name.
Customers that have paid for a subscription service through Krushbill.com will get the best results for future logins when using the latest version of Mozilla Firefox or Internet Explorer. Cookies and Java should both be enabled which can be accomplished through the Tools section of the browser. The login details created or assigned during the registration process are case sensitive and must be entered exactly in order to successfully access the site.
Many of the subscription sites that use Krushbill as their payment processor offer a free trial period to new customers. These new customers may notice a $1 or $2 charge on their payment method even during the free trial timeframe. This is simply a way to verify identity and will be released back to the bank within 7 to 10 business days. Free trial periods may range from five days to a full month, after which time customers will begin to see the full monthly subscription cost charged to their payment method. The charge is generally processed on the same date each subsequent month or every 30 days.
If you would like to cancel your account, or even multiple accounts, through Krushbill.com, we can help you to do so. We have included a step-by-step guide on how to contact the company and what information you will want to have with you when you do. Continue reading below for more details.
krushbill.com CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Phone (Live Agent)
Follow these steps:
Contact them by calling 1-877-819-2814
Inform them that you are contacting them to cancel
So that they can locate your account, provide the information they ask for
Ask for documentation that you contacted them
As usual, just in case, keep the proof that you’ve cancelled handy.
