How to Delete or Cancel

Krushbill is a third party billing company used by various websites to process monthly subscription fees. This allows customers to keep these subscriptions discrete as the charge on the bank statement and email confirmations sent reflect the name rather than the website name.

Customers that have paid for a subscription service through will get the best results for future logins when using the latest version of Mozilla Firefox or Internet Explorer. Cookies and Java should both be enabled, which can be accomplished through the Tools section of the browser. The login details created or assigned during the registration process are case sensitive and must be entered exactly in order to successfully access the site.

Many of the subscription sites that use Krushbill as their payment processor offer a free trial period to new customers. These new customers may notice a $1 or $2 charge on their payment method even during the free trial timeframe. This is simply a way to verify identity and will be released back to the bank within 7 to 10 business days. Free trial periods may range from five days to a full month, after which time customers will begin to see the full monthly subscription cost charged to their payment method. The charge is generally processed on the same date each subsequent month or every 30 days.

If you would like to cancel your account, or even multiple accounts, through, we can help you to do so. We have included a step-by-step guide on how to contact the company and what information you will want to have with you when you do. Continue reading below for more details.

To cancel or delete your account, you will need to gather this information

First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge

Using the information listed above, follow these easy steps

Method: Phone (Live Agent)

  1. Dial 1-877-819-2814
  2. Ask the representative to cancel your account
  3. Provide your account information when requested
  4. Ask the representative for a confirmation number or email
  5. Keep your confirmation number or email as proof that you cancelled your account

Here’s some additional helpful information about

Address 1: Axiou 30
Address 2: Acropolis
City: Strovolos
State/Province/Region: Nicosia Cyprus
Zip/Postal Code: 2013
Phone 1: 1-877-819-2814
Email 1: [email protected]
Main Site Url:
Help Site Url: