How to delete or cancel HipChat

HipChat is an online service that provides online chatting and instant messaging. The company was founded in the winter of 2009 by Chris Rivers, Garret Heaton, and Pete Curley. In 2010, the website was unveiled and became available to the public. Since 2012, the website has been owned by Atlassian. Atlassian is an Australian enterprise software company that was founded in 2002. The Chief Executive Officers of HipChat Are Mike Cannon-Brookes and Scott Farquhar. The headquarters are located in Sunnyvale, CA.

Currently, HipChat is available on Mac, Linux, Windows, Android, and iOS devices. On HipChat, you will find chat rooms that allow you to chat with people from around the world. All chat rooms are divided into several groups. The individual chat rooms cater to people with similar interests. There are also chat rooms that are for certain locations throughout the world. You can chat one-on-one with members by simply private messaging them. All chats are saved in your history, so you can always go and view your chat history within private conversations. Within private messages, you are able to share images and files. You can choose to SMS messages within one-on-one conversations. With the premium version of HipChat, you are able to make/accept video calls as well as share your screen with others. There is also unlimited storage on premium accounts. The basic version of the service only includes 5 GB of file storage. Within private chats, you can also use GIFs and emoticons.

HipChat is a free website to use. With a free account, the available features will be limited. You can upgrade your account to a premium subscription. The premium subscription is available for a low monthly membership fee. You can cancel your HipChat account at any time. We have made canceling easier for you. On this page, you will find a detailed cancellation guide that includes the steps you will need to take when canceling your membership. It also includes specific contact details for the company. Please continue reading this page for more information.

To cancel or delete your account, you will need to gather this information

First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge

Using the information listed above, follow these easy steps

Method: Phone (Live Agent)

  1. Dial (415) 701-1110
  2. Ask the representative to cancel your account
  3. Ask the representative for a confirmation number or email
  4. Keep your confirmation number or email as proof that you cancelled your account

Here’s some additional helpful information about HipChat

Address 1: 350 Bush Street
Address 2: Floor 13
City: San Francisco
State/Province/Region: CA
Zip/Postal Code: 94104
Country: United States
Phone 1: (415) 701-1110
Twitter Url:
Facebook Url:
Main Site Url:
Contact Form Url:
Help Site Url:
Terms Of Service Url:
Privacy Policy Url: