How to delete or cancel HipChat

HipChat is also known as

  • HipChat

About HipChat

HipChat is an online service that provides online chatting and instant messaging. The company was founded in the winter of 2009 by Chris Rivers, Garret Heaton, and Pete Curley. In 2010, the website was unveiled and became available to the public. Since 2012, the website has been owned by Atlassian. Atlassian is an Australian enterprise software company that was founded in 2002. The Chief Executive Officers of HipChat Are Mike Cannon-Brookes and Scott Farquhar. The headquarters are located in Sunnyvale, CA. Currently, HipChat is available on Mac, Linux, Windows, Android, and iOS devices. On HipChat, you will find chat rooms that allow you to chat with people from around the world. All chat rooms are divided into several groups. The individual chat rooms cater to people with similar interests. There are also chat rooms that are for certain locations throughout the world. You can chat one-on-one with members by simply private messaging them. All chats are saved in your history, so you can always go and view your chat history within private conversations. Within private messages, you can share images and files. You can choose to SMS messages within one-on-one conversations. With the premium version of HipChat, you can make/accept video calls as well as share your screen with others. There is also unlimited storage on premium accounts. The basic version of the service only includes 5 GB of file storage. Within private chats, you can also use GIFs and emoticons. HipChat is a free website to use. With a free account, the available features will be limited. You can upgrade your account to a premium subscription. The premium subscription is available for a low monthly membership fee. You can cancel your HipChat account at any time. We have made canceling easier for you. On this page, you will find a detailed cancellation guide that includes the steps you will need to take when canceling your membership. It also includes specific contact details for the company. Please continue reading this page for more information.


Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Contact them by calling (415) 701-1110
  2. Inform them that you are contacting them to cancel
  3. Ask for documentation that you contacted them
  4. As usual, just in case, keep the proof that you’ve cancelled handy.

Web Form

Follow these steps:

  1. Use your internet browser to visit Including your account information
  2. Now put in your info where it asks for it
  3. Go up the page to find Submit


Address Information
Address 1350 Bush Street
Address 2Floor 13
CitySan Francisco
Zip/Postal Code94104
CountryUnited States
Contact Information
Phone 1(415) 701-1110
Twitter Url
Facebook Url
Main Site Url
Contact Form Url
Help Site Url
Terms Of Service Url
Privacy Policy Url