DCBiller.com is a third-party merchant service. It is a subsidiary of Delta Blue, LLC. Delta Blue, LLC. was founded in 2012 by Allan Henning. The company is based in Las Vegas, Nevada. Delta Blue, LLC. also owns other subsidiaries, such as CasBiller and APBiller. The company processes payments and billing for various online subscriptions and memberships. The current Chief Executive Officer is Allan Henning.
If you have ever been billed by DCBiller, it is more than likely because you have signed up for a subscription service or membership through a company that uses DCBiller as their payment merchant. DCBiller handles the payment processing for these companies. Some popular clients of DCBiller would be adult-related websites and member subscriptions, including video cam chatting and/or dating websites. DCBiller provides customer service and technical support for these companies as well. The DCBiller website is easy to use and does not have many features on it. You can access your account by first entering your transaction ID, email address, and credit card number. You will then be able to access your username and login details for the website that you have a subscription/membership on. If you have questions or concerns, the Customer Service team is available to assist you. They will also assist you with any technical difficulties that you may have. Customer Service is available 7 days a week, from 9am-5pm Pacific Standard Time. If you call outside of the normal business hours, you can leave a voicemail message. Voicemails are returned within 24-48 business hours. You can also choose to send them an email by clicking the “Contact Us” tab on the website.
To cancel your subscription or membership, you will need to contact DCBiller directly. Since they handle all customer inquiries and account questions, you should contact them instead of the website that you are actually signed up on. We have included a step-by-step guide that includes information on what you need to cancel your membership, as well as how to reach out to DCBiller directly. Cancellation will ensure that you are no longer charged and that your account is effectively deleted from the website. Please continue reading for more information.
dcbiller.com CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
First 6 and Last 4 digits of the Credit you are being charged on
Date of Last Charge
Amount of Last Charge
Web Chat
Follow these steps:
Use your internet browser to visit dcbilller.com
Hit the link that says chat to begin your chat with customer service
Now put in your info where it asks for it
Inform them that you are contacting them to cancel
Ask that you be refunded
Ask for documentation that you contacted them
Be sure to ask for and document the date of your final charge
As usual, just in case, keep the proof that you’ve cancelled handy.
