How to delete or cancel Care.com

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• Care.com

Care.com is a website that helps people find child care, senior care, special needs care, tutoring, pet care, housekeeping, and more. The company launched in May 2007. The company was founded by Sheila Lirio Marcelo. She came up with the idea when she experienced trouble finding childcare for her first child. Her father also had a heart attack, so she needed to find someone to care for him as well. Marcelo also still serves as the Chief Executive Officer. As of 2014, Care.com is a publicly-traded company. The headquarters are located in Waltham, MA. In 2012, Care expanded to the United Kingdom. Shortly after, their services expanded to Canada. There are currently over 33 million members from over 20 countries. Whether you’re offering care or seeking care, Care.com is a perfect website to use to find what you need. You can easily find sitters, nannies, senior care, pet care, tutoring, and much more. Care has various membership tiers. The basic membership is free. With a basic membership, you are able to set up your account, post a job, search and view profiles of local caregivers, and receive applications from local caregivers. Premium membership includes everything the basic membership plan includes, plus the ability to contact caregivers to schedule interviews, request background checks, and reply to applications and other messages received from caregivers. For a one-month membership, it is $39 per month. For 3-months, it is $78. For an annual membership, it is $156. When you are searching for jobs, you can do so for free, most of the time. But in order to become a verified member, you will need to purchase a background check on yourself. Fees may incur depending on what type of jobs you are applying for and how many jobs you are applying for. If you would like to cancel your Care.com membership, follow the cancellation instructions that are included on this page.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge

Follow these steps:

1. Use your internet browser to visit https://www.care.com/
2. You’ll need to login with this info: Email and password
3. Hit the link that says Account and Settings
4. Go down the page to find Membership Information Section
5. Hit the link that says Close Account
6. Hit the link that says No thanks, cancel my membership
7. Hit the link that says a reason for why you are closing your account.
8. Hit the link that says Continue

Follow these steps:

1. Contact them by calling (877) 227-3115
2. Inform them that you are contacting them to cancel
3. So that they can locate your account, provide the information they ask for
4. Ask for documentation that you contacted them
5. As usual, just in case, keep the proof that you’ve cancelled handy.

Follow these steps:

1. Type up an email including your account information
2. Inform them that you are contacting them to cancel
3. Ask for documentation that you contacted them
4. Send out your email to [email protected]