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How To Delete or Cancel ABCMouse


ABC Mouse is a subscription-based website that offers a digital education program for children between the ages of 2 and 8 years old. The service was started in 2010 by Age of Learning which was founded in 2007 by Doug Dohring and has its headquarters in Glendale, California. The program has several award-winning educators on its curriculum board. ABC Mouse’s Early Learning Academy contains more than 850 lessons and more than 8,500 learning activities, laid out in a step-by-step sequence known as the Step by Step Learning Path. Activities available on the site include videos, coloring books, games, poems, puzzles, and songs that cover lessons in reading and writing, math, art, music, social studies, science, and health. Parents may register up to 3 children on their account, setting an age and ability level for each child to create their learning path though students may access any of the content from any section of the site including digital books. The program can be accessed via the computer or via mobile apps for both Android and iOS devices. ABC Mouse subscriptions offer a free one month trial for families to try out the program and content. Future months are billed at $9.95 per month for up to three children. A discounted rate is available for a 2-year subscription which can be paid as a single charge of $99.00, or in 4 installments of $24.75. Subscriptions automatically renew at the end of the subscription period, but there is no minimum commitment term and memberships can be cancelled at any time. More information can be found below if you wish to cancel an ABC Mouse subscription.


To cancel or delete your account, you will need to gather this information


First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Birthdate of the child on the account
Name of child on the account

Using the information listed above, follow these easy steps


Method: Login

  1. Goto https://www.abcmouse.com/
  2. Log in to your account using your email address and password
  3. Scroll down to locate “parents” at the bottom of the page
  4. Click on “parents”
  5. Scroll down to locate “My account”
  6. Click on “My account”
  7. Click on “Cancellation Policy”
  8. Click on “Continue” on the next three screens
  9. Click on your reason for cancelling
  10. Click on “Continue” on the next three screens
  11. Click on the box next to “I understand”
  12. Click on “Submit cancellation”
  13. Click on “continue”

Method: Web Form

  1. Goto https://www.abcmouse.com/
  2. Scroll down to locate “Customer support”
  3. Click on “Customer support”
  4. Scroll down to locate “Billing”
  5. Click on “Billing”
  6. Click on “still like to contact Customer Support”
  7. Provide your account information when requested
  8. Scroll down to locate the option to submit
  9. Click on submit
  10. Keep your confirmation number or email as proof that you cancelled your account

Method: Phone (Live Agent)

  1. Dial 1-800-633-3331
  2. Ask the representative to cancel your account
  3. Provide your account information when requested
  4. Ask the representative if you will be charged again
  5. Ask the representative for a confirmation number or email
  6. Keep your confirmation number or email as proof that you cancelled your account

Here’s some additional helpful information about ABCMouse.com


Address 1: 101 North Brand Blvd
Address 2: 8th Floor
City: Glendale
State/Province/Region: CA
Zip/Postal Code: 91203
Country: USA
Phone 1: 1-800-633-3331
Email 1: support@ABCmouse.com
Main Site Url: https://www.abcmouse.com/abt/homepage
Help Site Url: https://www.abcmouse.com/customer-support
Facebook Url: https://www.facebook.com/ABCmouse
Twitter Url: https://twitter.com/ABCmouse
Terms Of Service Url: https://www.abcmouse.com/tandc
Privacy Policy Url: https://www.abcmouse.com/privacy

We’ve been able to confirm that the following charge descriptors belong to ABCMouse.com. If you are seeing these charges on your statement, it’s likely that your account with ABCMouse.com is active. Follow the steps listed above to cancel or delete your account and stop the charges.


ABCMOUSE.COM
ABCMOUSE.COM*
ABCMOUSE.COM 800-633-3331 CA
ABCMOUSE.COM 800-6333331 CA
ABCMOUSE.COM* 800-633-3331 CA
ABCMOUSE.COM* 800-633-3331 CA 06/16
ABCMOUSE.COM* 800-633-3331 CA 08/08
ABCMOUSE.COM* 800-633-3331 CA 09/08
ABCMOUSE.COM* 800-633-3331 CA 10/08
ABCMOUSE.COM* 800-633-3331 CA 91203 US
ABCMOUSE.COM* 800-633-3331 CA 91203 USA
ABCMOUSE.COM 8788111GLENDALE CA
ABCMOUSE.COM* card
ABCMOUSE.COM GLENDALE CA
ABCMOUSE.COM* xxx-xxx-3331 CA
ABCMOUSE – Purchase
Auth : Paypal *abcmouse
card – ABCMOUSECOM 800
CHECKCARD 03/01 ABCMOUSE.COM* 800-633-3331 CA
CHECKCARD 03/12 ABCMOUSE.COM* 800-633-3331 CA
CHECKCARD 04/01 ABCMOUSE.COM* 800-633-3331 CA
CHECKCARD 04/04 ABCMOUSE.COM* 800-633-3331 CA
CHECKCARD 05/01 ABCMOUSE.COM* 800-633-3331 CA
CHECKCARD 05/02 ABCMOUSE.COM* 800-633-3331 CA
CHECKCARD 05/04 ABCMOUSE.COM* 800-633-3331 CA
CHECKCARD 06/01 ABCMOUSE.COM* 800-633-3331 CA
CHECKCARD 06/02 ABCMOUSE.COM* 800-633-3331 CA
CHECKCARD 06/04 ABCMOUSE.COM* 800-633-3331 CA
CHECKCARD 06/09 ABCMOUSE.COM* 800-633-3331 CA
CHECKCARD ABCMOUSE.COM*
CHECKcard ABCMOUSE.COM* 800-633-3331 CA
CHECKCARD ABCMOUSE.COM* 800-633-3331 CA
CHECKcard ABCMOUSE.COM* 800-633-3331 CA RECURRING
CHECKCARD ABCMOUSE.COM* 800-633-3331 ON 02/01
CHECKCARD ABCMOUSE.COM* 800-633-3331 ON 03/01
CHECKCARD ABCMOUSE.COM* 800-633-3331 ON 04/01
CHECKCARD ABCMOUSE.COM* 800-633-3331 ON 05/04
CHECKCARD ABCMOUSE.COM* 800-633-3331 ON 06/01
CHECKCARD ABCMOUSE.COM* 800-633-3331 ON 06/02
CHECKCARD ABCMOUSE.COM* 800-633-3331 ON 06/09
CHKCARD ABCMOUSE.COM*
CHKCARDABCMOUSE.COM*
CHKCARD ABCMOUSE.COM* 800-633-3331 CA
CHKCARDABCMOUSE.COM* 800-633-3331 CA
DEBIT CARD PURCHASE – ABCMOUSE.COM* 800-633-3331 CA
DEBIT CARD PURCHASE ABCMOUSECOM CA
DEBIT CARD PURCHASE – ABCMOUSE.COM* xxx-xxx-3331 CA
Debit Purchase – Visa Abcmouse.com* 800-633-3331ca
INST XFER PAYPAL WEB ABCMOUSE
Misc. Debit ABCMOUSE.COM*
Misc. Debit ABCMOUSE.COM* 800-633-3331 CA
Payment to Age of Learning, Inc.
PaymentTo Age of Learning Inc.
PAYPAL *ABCMOUSE
PAYPAL *ABCMOUSE 402-935-7733 CA
PAYPAL *ABCMOUSE 4029357733 CA
PAYPAL *ABCMOUSE CA
PAYPAL INST XFER ABCMOUSE WEB ID: PAYPALSI77
PENDING ABCMOUSE.COM*
PENDING ABCMOUSE.COM* 800-633-3331 CA
PENDING DEBIT CARD PURCHASE – ABCMOUSE.COM*
Point Of Sale Withdrawal ABCMOU
POS Debit ABCMOUSE.COM*
POS Debit ABCMOUSE.COM* 800-633-3331 CA
POS DEBIT ABCMOUSE.COM* 800-633-3331 CA
POS PUR ABCMOUSE.COM*
POS PUR ABCMOUSE.COM* 800-633-3331 CA
POS PURCH ABCMOUSE.COM*
POS PURCH ABCMOUSE.COM* 800-633-3331 CA
POS PURCHASE ABCMOUSE.COM*
POS PURCHASE ABCMOUSE.COM* 800-633-3331 CA
POS REFUND ABCMOUSE.COM*
POS REFUND ABCMOUSE.COM* 800-633-3331 CA
PRE-AUTH ABCMOUSE.COM*
PRE-AUTH ABCMOUSE.COM* 800-633-3331 CA
RECURRING CHECK CARD PURCHASE ABCMOUSE.COM* 800-633-3331 CA
RECURRING DEBIT CARD ABCMOUSECOM CA
Visa Check Card ABCMOUSE.COM* 800-633-3331 CA MC
Visa Check Card ABCMOUSE.COM* MC

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