How To Delete or Cancel Archives

Archives is also known as

  • Archives
  • Archives.com
  • Archivescom
  • Archives com

About Archives

Archives is a genealogy research site. Archives compiles and provides access to historical documents, images, and public records for searches. Archives was founded originally in 2009 and became part of the Ancestry.com family of sites in 2012. The site will also allow you to search records found on Find A Grave, Newspapers.com, and the UK national archives among others, and will alert you to new information available through its sister site Ancestry.com as well. There are approximately 10 billion pages of records available on the site according to Archives.com and users can order hard copies of birth, death, and marriage certificates through the site for an additional charge. Archives also includes the ability to build a family tree but does not offer hints for more information or other individuals to add to the tree. Archives memberships, while related to Ancestry memberships, are signed up for separately and billed separately. A 14-day free trial is offered to the site, which allows full access for the duration of the trial period at no cost. Members who cancel within the 14 days will not be charged, but members who opt not to cancel their trial membership will be converted to a standard paid membership after the 14 day period. Standard memberships cost $9.99 per month and are billed once every 30 days automatically once enrolled until canceled. In order to cancel a membership, the customer must contact Archives.com at least 2 days before their next billing date but memberships do not have a minimum commitment term and can be cancelled at any time. Please see the additional information below for help in cancelling your Archives.com membership.

Archives CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • E-mail Address on account
  • Maiden Name
  • Address 1
  • Address 2
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country (if outside USA)
  • Password
  • First 6 and Last 4 digits of the Credit you are being charged on
  • Date of Last Charge
  • Amount of Last Charge

Phone (Live Agent)

Follow these steps:

  1. Contact them by calling 888-896-4442
  2. Choose phone menu option 1
  3. Inform them that you are contacting them to cancel
  4. So that they can locate your account, provide the information they ask for
  5. Ask that you be refunded
  6. Ask for documentation that you contacted them
  7. As usual, just in case, keep the proof that you’ve cancelled handy.

Login

Follow these steps:

  1. Use your internet browser to visit http://www.archives.com
  2. You’ll need to login with this info: email address and password
  3. Hit the link that says “My Account”
  4. Go down the page to find “Help”
  5. Hit the link that says “Help”
  6. Go down the page to find “Membership and Billing”
  7. Hit the link that says the cancellation form
  8. Now put in your info where it asks for it
  9. Hit the link that says “Cancel Membership”
  10. As usual, just in case, keep the proof that you’ve cancelled handy.

E-Mail

Follow these steps:

  1. Type up an email requesting your account be cancelled
  2. So that they can locate your account, provide the information they ask for
  3. Ask for documentation that you contacted them
  4. Send out your email to [email protected]
  5. As usual, just in case, keep the proof that you’ve cancelled handy.

Web Form

Follow these steps:

  1. Use your internet browser to visit http://www.archives.com/contact
  2. Now put in your info where it asks for it
  3. Choose “Membership and Billing” as reason for cancellation
  4. Hit the link that says “submit”
  5. As usual, just in case, keep the proof that you’ve cancelled handy.

MORE ABOUT Archives

Business Address
Address 11300 West Traverse Parkway
CityLehi
State/Province/RegionUT
Zip/Postal Code84043
CountryUSA
Business Policies
Terms Of Service Urlhttps://www.ancestry.com/cs/legal/termsandconditions?hideHeader=1
Privacy Policy Urlhttps://www.ancestry.com/cs/legal/privacystatement?hideHeader=1
Contact Information
Phone 11-888-896-4442
Email 1[email protected]
Main Site Urlhttps://www.archives.com/
Help Site Urlhttps://www.archives.com/help
Contact Form Urlhttps://www.archives.com/contact
Facebook Urlhttps://www.facebook.com/Archives.com/
Twitter Urlhttps://twitter.com/archivescom?lang=en

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