How to Delete or Cancel WhitePages

WhitePages is a provider of online directory services. It was established in 1997 and is headquartered in Seattle, Washington US. WhitePages has the largest directory of contacts that consists of business services, background records services, fraud screening, etc. WhitePages serves all around the world.

WhitePages was founded by Alex Algard. At the time, the founder of WhitePages was a college student enrolled in Stanford. Although WhitePages was started as a hobby, it became incorporated in 2000 and received funding of $45 million in 2005. Algard later bought out all investors in 2013.

WhitePages has also created mobile apps and several redesigns. In 2009, users are now able to use new features such as the ability to control their information and more. Starting from 2010 to 2016, the company began to change from advertising revenue to selling additional services and business subscriptions. The current CEO is Rob Eleveld along with CFO Jason Eglit.

WhitePages has the largest database of information on US Americans. In 2008, it has over 200 million records on citizens and over 15 million records on businesses. That is estimated to be 90% of the adult US population. Data that is obtained for WhitePages come from public records, telecommunication services, and property deeds. Although WhitePages collect quite a bit of personal data on nearly all Americans, there have been a common concern of privacy. The WhitePages website allows users to update and correct their information or remove it from the directory if you have concerns about your personal information being breached.

WhitePages sees healthy traffic of over 50 million unique visitors per month and 2 billion searches per month. In 2010, WhitePages began making services for business users. In 2016, the WhitePages website turned off advertising to give users access to unlimited background checks and other records via subscriptions.

Since 2013, WhitePages now provides it’s data through 7 web properties and 10 mobile apps. One such app called Hiya which was previously known as WhitePages Caller ID checks incoming calls against a database of known spammers and scammers. WhitePages Pro is another service for business users with offer features like verifying the identity of a sales lead and checking data against common indicators of fraud. Since 1997, WhitePages has expanded tremendously and will continue to grow along with the US population. If you would like to cancel your subscription, you can do so at any time. Simply follow the cancellation instructions below.

To cancel or delete your account, you will need to gather this information

First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge

Using the information listed above, follow these easy steps

Method: Login

  1. Goto
  2. Log in to your account using your username and password
  3. Click on “My Account” in the upper right corner
  4. Select “Purchases and Billing”
  5. Scroll down to locate “Subscription Status”
  6. Click on “Cancel Auto-renewal”
  7. Keep your confirmation number or email as proof that you cancelled your account

Method: Web Form

  1. Goto and create an account
  2. Log in to your account using your username and password
  3. Goto
  4. Enter your information where requested
  5. Wait for an email confirmation that your removal was successful
  6. Keep your confirmation number or email as proof that you cancelled your account

Method: Phone (Live Agent)

  1. Dial 800-952-9005
  2. Ask the representative to cancel your account
  3. Ask the representative if you will be charged again
  4. Ask the representative for a confirmation number or email
  5. Keep your confirmation number or email as proof that you cancelled your account

Here’s some additional helpful information about WhitePages

Address 1: 1301 Fifth Ave
Address 2: Suite 1600
City: Seattle
State/Province/Region: WA
Zip/Postal Code: 98101
Country: United States
Phone 1: 206-973-5100
Phone 2: 800-952-9005
Email 1: [email protected]
Twitter Url:
Facebook Url:
Main Site Url:
Help Site Url:
Contact Form Url:
Terms Of Service Url:
Privacy Policy Url:

We’ve been able to confirm that the following charge descriptors belong to WhitePages. If you are seeing these charges on your statement, it’s likely that your account with WhitePages is active. Follow the steps listed above to cancel or delete your account and stop the charges.