How to Delete or Cancel is an online third-party billing service. The company was started in 2013 and is owned by the parent company, Jorbur Limited. The Jorbur Limited headquarters based in London, United Kingdom. The company handles billing and customer service for a variety of online subscription and membership websites, primarily being adult-related websites.

You may have seen Setcardsum on your credit card or bank statement recently. It is normal to wonder where the charge may have originated from. The company is responsible for handling billing for various different websites on the internet. The companies contract with Setcardsum to get customer accounts, billing, and customer support handled. The typical websites that contract with the company are adult-related websites, such as dating and/or adult video content steaming websites. This will ensure that the billing and account are discreetly handled. The company also offers direct customer service requests for various websites as well. If you need assistance with logging into an account, you can go to Setcardsum to obtain your login credentials. You will be asked to verify information such as Transaction ID, email address, and credit card (credit card used to purchase the subscription). After you have inputted and verified the information, your login and account details will become accessible. You can reach out to customer service via live chat, phone, or email. They are available 24 hours a day, 7 days per week. Emails are typically responded to within 24 business hours.

Since the subscription/membership is billed through a third-party service, you will have to contact to cancel your account. We have simplified the process by providing a detailed instructional guide for you to follow. This will hopefully make the process easier for you so that you can effectively cancel your account and are no longer billed. Please continue reading this page for more information.

To cancel or delete your account, you will need to gather this information

First Name
Last Name
Phone Number
Email Address
Billing Address
ZIP/Postal Code
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge

Using the information listed above, follow these easy steps

Method: Web Chat

  1. Goto
  2. Click on “Live Chat”
  3. Enter your information where requested
  4. Ask the representative to cancel your account
  5. Provide your account information when requested
  6. Ask the representative for a confirmation number or email
  7. Keep your confirmation number or email as proof that you cancelled your account

Here’s some additional helpful information about

Address 1: Jorbur Limited
Address 2: Office 36 88 90 Hatton Garden
City: Holborn
State/Province/Region: London
Zip/Postal Code: Ec1n 8pg
Country: United Kingdom
Phone 1: 855-238-1194
Email 1: [email protected]
Main Site Url:
Help Site Url:
Web Chat Url: