Credit Secrets is a service offered by Info Up LLC. Info Up is based in Las Vegas, Nevada, and has been in business since 2016, under the leadership of Kelly Felix and Jay Deiboldt. The primary product offered is the Credit Secrets book which is intended to offer tips and information to consumers on improving their credit. The company states on its website that the average credit improvement using its system is 61 points when its advice is used over 60-90 days. The book has been featured on Larry King’s television show with video clips of that appearance available on the website.
The credit secrets book can be purchased online for $39.95 plus $6.95 for shipping and handling. This is a one-time purchase and will not bill again. Book purchases do come with a 100% refund guarantee for customers who are not satisfied if the book is returned and a refund is requested within the first 30 days following the initial purchase of the book. The company also offers a software program known as Automator which is available as a one-time purchase as well. Automator is used to create PDF files and letters for your financial profile and also comes with a 30-day refund policy. Finally, the Smart Money Club is offered when purchasing the Credit Secrets book. Smart Money Club is a monthly membership that provides additional information and tips for improving your credit. The club memberships are billed $19.97 per month, with the first charge coming 30 days after the purchase of the book and future charges coming automatically every 30 days after the first charge. Cancellations of the Smart Money Club can be done at any time but should be completed at least 3 days before the next scheduled charge to avoid future charges. More information on how to cancel your Credit Secrets membership can be found below.
Credit Secrets CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Phone (Live Agent)
Follow these steps:
Contact them by calling (877) 215-6015
Inform them that you are contacting them to cancel
So that they can locate your account, provide the information they ask for
Be sure to ask for and document the date of your final charge
As usual, just in case, keep the proof that you’ve cancelled handy.
