Credit Secrets is a service offered by Info Up LLC. Info Up is based in Las Vegas, Nevada and has been in business since 2016, under the leadership of Kelly Felix and Jay Deiboldt. The primary product offered is the Credit Secrets book which is intended to offer tips and information to consumers on improving their credit. The company states on their website that the average credit improvement using their system is 61 points when their advice is used over a period of 60-90 days. The book has been featured on Larry King’s television show with video clips of that appearance available on the website.
The Credit Secrets book can be purchased online for $39.95 plus $6.95 for shipping and handling. This is a one-time purchase and will not bill again. Book purchases do come with a 100% refund guarantee for customers who are not satisfied if the book is returned and refund is requested within the first 30 days following the initial purchase of the book. The company also offers a software program known as Automator which is available as a one time purchase as well. Automator is used to create PDF files and letters for your financial profile and also comes with a 30-day refund policy. Finally, the Smart Money Club is offered when purchasing the Credit Secrets book. Smart Money Club is a monthly membership that provides additional information and tips for improving your credit. The club memberships are billed $19.97 per month, with the first charge coming 30 days after the purchase of the book and future charges coming automatically every 30 days after the first charge. Cancellations of the Smart Money Club can be done at any time but should be completed at least 3 days before the next scheduled charge to avoid future charges. More information on how to cancel your Credit Secrets membership can be found below.
To cancel or delete your account, you will need to gather this information
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Using the information listed above, follow these easy steps
Method: Phone (Live Agent)
- Dial (877) 215-6015
- Ask the representative to cancel your account
- Provide your account information when requested
- Ask the representative if you will be charged again
- Keep your confirmation number or email as proof that you cancelled your account
Here’s some additional helpful information about Credit Secrets
Address 2: Suite 800
City: Las Vegas
Zip/Postal Code: 89102
Country: United States
Email 1: firstname.lastname@example.org
Facebook Url: https://www.facebook.com/groups/creditsecret/
Main Site Url: https://go.creditsecret.org/optin26316774
We’ve been able to confirm that the following charge descriptors belong to Credit Secrets. If you are seeing these charges on your statement, it’s likely that your account with Credit Secrets is active. Follow the steps listed above to cancel or delete your account and stop the charges.