How to Delete or Cancel ClassPass

ClassPass is also known as

  • ClassPass
  • Class Pass
  • classpass.com
  • ClassPass USA LLC

About ClassPass

Classpass was founded in 2013 by Payal Kadakia and Mary Biggins in New York City. Classpass provides a monthly subscription service that gives its members access to yoga, strength training, barre, martial arts, pilates, boxing, and indoor cycling classes as well as the ability to use participating health clubs. Classpass has agreements with 15,000 clubs in 11 countries around the world that members may access as part of their subscription. As of 2017, Classpass employed some 300 people and was valued at 470 million dollars. As of March 2018, Classpass also began offering access to live-streamed fitness classes as a subscription service. Pricing for a Classpass membership varies by location. However, within the USA there are three tiers of membership. A $29.00 per month membership allows the member access to 15 credits. Depending on the cost of classes in your area these credits will provide you with the ability to attend an average of 3-5 classes per month. A $49.00 membership provides 27 credits which can be used to book between 6 and 9 classes on average. Finally, a $79.00 membership will provide 45 credits to redeem for an average of 10-16 classes per month. A free 1-month trial is also offered which provides 22 credits for an average of 4-6 classes. The trial membership will convert to the service level chosen at signup after the first month if not cancelled during the trial. All memberships also include the ability to stream classes at home and will automatically renew each month until cancelled by the member. Classpass has no minimum term agreement and the member may cancel their membership at any time. Refunds may or may not be available for unused credits remaining on the account. More information is included below on this page to assist you in cancelling a Classpass membership.

ClassPass CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge

Login

Follow these steps:

  1. Use your internet browser to visit ClassPass.com
  2. You’ll need to login with this info: Email address and Password
  3. Use your internet browser to visit https://classpass.com/login/settings/membership
  4. Hit the link that says “Membership Status”
  5. Hit the link that says “Cancel Membership”
  6. As usual, just in case, keep the proof that you’ve cancelled handy.

Web Form

Follow these steps:

  1. Use your internet browser to visit https://help.classpass.com/hc/en-us/requests/new
  2. Now put in your info where it asks for it
  3. Request cancellation in description box
  4. Hit the link that says submit

E-Mail

Follow these steps:

  1. Send out your email to [email protected]
  2. Type up an email requesting cancellation, for a confirmation number and final billing details

Web Chat

Follow these steps:

  1. Use your internet browser to visit https://classpass.com/contact
  2. Hit the link that says chat icon in lower right corner of screen
  3. Inform them that you are contacting them to cancel
  4. Ask for documentation that you contacted them
  5. Be sure to ask for and document the date of your final charge
  6. As usual, just in case, keep the proof that you’ve cancelled handy.

MORE ABOUT ClassPass

Address
Address 1114 W 26th Street
Address 2Floor 5
CityNew York
State/Province/RegionNY
Zip/Postal Code10001
CountryUnited States
Contact Information
Twitter Urlhttps://twitter.com/classpass
Facebook Urlhttps://www.facebook.com/classpass
Main Site Urlhttps://classpass.com/
Help Site Urlhttps://help.classpass.com/hc/en-us
Contact Form Urlhttps://help.classpass.com/hc/en-us/requests/new
Email 1[email protected]
Web Chat Urlhttps://classpass.com/contact
Policies
Terms Of Service Urlhttps://classpass.com/terms/usa
Privacy Policy Urlhttps://classpass.com/privacy/usa

Known ClassPass charges

  • 09/03/2015 CLASSPASS.COM CLASSPAS 917-831-4414 NY
  • CHECKcard CLASSPASS.COM 917-831-4414 NY RECURRING
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