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How To Delete or Cancel CBS All Access


CBS All Access is a subscription streaming service operated as an add-on service by CBS. The service offers newly aired CBS television content, content from the CBS television library, and original content to stream on demand to subscribers. Some US markets also offer a live stream of local CBS stations to subscribers as well. As of August 2018, the service had over 2.5 million subscribers and is best known for its streaming of the Grammy awards as well as the Star Trek: Discovery program which is only available via the All-Access platform. All-Access was launched by CBS in October of 2014 and has its headquarters, along with the rest of the CBS network, in New York City, New York.

Subscriptions are available in two tiers, one with limited commercials and one that is free of commercials. The limited commercials plan is priced at $5.99 per month while the commercial-free option is priced at $9.99 per month. Both plans are also available in annual plans, with limited commercial annual plans for $59.99 per year and commercial-free plans available for $99.99 per year. All plan options also include a 7-day free trial which converts to either a monthly or annual plan after 7 days depending on the choice made at sign-up if not cancelled within the trial period.

There is no minimum commitment for All-Access plans and they can be cancelled at any time after signing up. Refunds are not generally available if cancelling before the end of the monthly or yearly paid period. More information is available below to assist in cancelling your CBS All-Access subscription plan.


To cancel or delete your account, you will need to gather this information


First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge

Using the information listed above, follow these easy steps


Method: Login

  1. Goto https://www.cbs.com/all-access
  2. Log in to your account using your email and password
  3. Click on the arrow next to your name in the top corner
  4. Select “CBS All Access Account”
  5. Scroll up to locate “Cancel my subscription” and click it
  6. Enter your information where requested and follow the prompts carefully to ensure that you cancel
  7. Click on “Complete cancellation”
  8. Keep your confirmation number or email as proof that you cancelled your account

Method: Phone (Live Agent)

  1. Dial 888-274-5343
  2. Ask the representative to cancel your account
  3. Provide your account information when requested
  4. Ask the representative for a confirmation number or email
  5. Ask the representative if you will be charged again
  6. Keep your confirmation number or email as proof that you cancelled your account

Here’s some additional helpful information about CBS All Access


Address 1: 51 West 52nd Street
City: New York
State/Province/Region: NY
Zip/Postal Code: 10019
Country: United States
Phone 1: 888-274-5343
Twitter Url: https://twitter.com/cbsallaccess
Facebook Url: https://www.facebook.com/CBSAllAccess
Main Site Url: https://www.cbs.com/all-access/
Help Site Url: https://cbsi.secure.force.com/CBSi/knowledgehome_allaccess
Terms Of Service Url: https://www.cbsinteractive.com/legal/cbsi/terms-of-use
Privacy Policy Url: https://www.cbsinteractive.com/legal/cbsi/privacy-policy/highlights

We’ve been able to confirm that the following charge descriptors belong to CBS All Access. If you are seeing these charges on your statement, it’s likely that your account with CBS All Access is active. Follow the steps listed above to cancel or delete your account and stop the charges.


01/16/2016 CBS ALL ACCESS 888-274-5343 CA
01/20/2016 CBS ALL ACCESS 888-274-5343 CA
02/12/2016 CBS ALL ACCESS 888-274-5343 CA
02/20/2016 CBS ALL ACCESS 888-274-5343 CA
03/12/2016 CBS ALL ACCESS 888-274-5343 CA
03/21/2016 CBS ALL ACCESS 888-274-5343 CA
08/12/2015 CBS ALL ACCESS 888-274-5343 CA
09/12/2015 CBS ALL ACCESS 888-274-5343 CA
10/12/2015 CBS ALL ACCESS 888-274-5343 CA
11/12/2015 CBS ALL ACCESS 888-274-5343 CA
11/16/2015 CBS ALL ACCESS 888-274-5343 CA
11/19/2015 CBS ALL ACCESS 888-274-5343 CA
12/12/2015 CBS ALL ACCESS 888-274-5343 CA
12/16/2015 CBS ALL ACCESS 888-274-5343 CA
12/19/2015 CBS ALL ACCESS 888-274-5343 CA
Cbs All Access
: CBS ALL ACCESS 888-274-5343 CA
CBS ALL ACCESS 888-274-5343 CA
CBS ALL ACCESS 888-274-5343 CA 01/19
CBS ALL ACCESS 888-274-5343 CA 01/20
CBS ALL ACCESS 888-274-5343 CA 02/08
CBS ALL ACCESS 888-274-5343 CA 02/19
CBS ALL ACCESS 888-274-5343 CA 02/20
CBS ALL ACCESS 888-274-5343 CA 02/22
CBS ALL ACCESS 888-274-5343 CA 03/08
CBS ALL ACCESS 888-274-5343 CA 03/14
CBS ALL ACCESS 888-274-5343 CA 03/19
CBS ALL ACCESS 888-274-5343 CA 03/20
CBS ALL ACCESS 888-274-5343 CA 08/19
CBS ALL ACCESS 888-274-5343 CA 09/19
CBS ALL ACCESS 888-274-5343 CA 10/19
CBS ALL ACCESS 888-274-5343 CA 11/19
CBS ALL ACCESS 888-274-5343 CA 11/20
CBS ALL ACCESS 888-274-5343 CA 12/19
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CBS ALL ACCESS 888-274-5343 CA 94105 USA
CBS ALL ACCESS 888-274-5343 CA US
CBS ALL ACCESS xxx-xxx-5343 CA
CBSI ENTERTAINMENT 888-274-5343 CA
CHECKCARD 02/02 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
CHECKCARD 02/17 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
CHECKCARD 02/19 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
CHECKCARD 03/02 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
CHECKCARD 03/17 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
CHECKCARD 03/19 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
CHECKCARD 04/02 CBS ALL ACCESS 888-274-5343 CA Amount may change – waiting for final amount from merchant
CHECKCARD CBS ALL ACCESS
CHECKcard CBS ALL ACCESS 888-274-5343 CA RECURRING
CHECKCARD CBSI ENTERTAINMENT
CHECKCARD CBSI LIVE 800-781-9444 CAUS
CHKCARD CBS ALL ACCESS
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DEBIT CARD PURCHASE – CBS ALL ACCESS xxx-xxx-5343 CA
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Misc. Debit CBS ALL ACCESS
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PENDING CBS ALL ACCESS
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PENDING CBSI ENTERTAINMENT
PENDING CBSI LIVE 800-781-9444 CAUS
POS Debit CBS ALL ACCESS
POS Debit – – CBS ALL ACCESS 888-274-5343 CA
POS DEBIT CBS ALL ACCESS 888-274-5343 CA
POS Debit CBSI ENTERTAINMENT
POS Debit CBSI LIVE 800-781-9444 CAUS
POS Debit – Visa Check card – CBS ALL ACCESS 888-274-5343 CAUS
POS PUR CBS ALL ACCESS
POS PUR CBSI ENTERTAINMENT
POS PUR CBSI LIVE 800-781-9444 CAUS
POS PURCHASE CBS ALL ACCESS
POS PURCHASE CBSI ENTERTAINMENT
POS PURCHASE CBSI LIVE 800-781-9444 CAUS
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POS REFUND CBS ALL ACCESS
POS REFUND CBSI ENTERTAINMENT
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PRE-AUTH CBS ALL ACCESS
PRE-AUTH CBSI ENTERTAINMENT
PRE-AUTH CBSI LIVE 800-781-9444 CAUS
RECURRING CHECK CARD PURCHASE CBS ALL ACCESS 888-274-5343 CA
Visa Check Card CBS ALL ACCESS MC
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