How to delete or cancel is also known as

  • carecom
  • care

About is a website that helps people find child care, senior care, special needs care, tutoring, pet care, housekeeping, and more. The company launched in May 2007. The company was founded by Sheila Lirio Marcelo. She came up with the idea when she experienced trouble finding childcare for her first child. Her father also had a heart attack, so she needed to find someone to care for him as well. Marcelo also still serves as the Chief Executive Officer. As of 2014, is a publicly-traded company. The headquarters are located in Waltham, MA. In 2012, Care expanded to the United Kingdom. Shortly after, their services expanded to Canada. There are currently over 33 million members from over 20 countries. Whether you’re offering care or seeking care, is a perfect website to use to find what you need. You can easily find sitters, nannies, senior care, pet care, tutoring, and much more. Care has various membership tiers. The basic membership is free. With a basic membership, you are able to set up your account, post a job, search and view profiles of local caregivers, and receive applications from local caregivers. Premium membership includes everything the basic membership plan includes, plus the ability to contact caregivers to schedule interviews, request background checks, and reply to applications and other messages received from caregivers. For a one-month membership, it is $39 per month. For 3-months, it is $78. For an annual membership, it is $156. When you are searching for jobs, you can do so for free, most of the time. But in order to become a verified member, you will need to purchase a background check on yourself. Fees may incur depending on what type of jobs you are applying for and how many jobs you are applying for. If you would like to cancel your membership, follow the cancellation instructions that are included on this page. CANCEL GUIDES

Get together the following account information:

  • First Name
  • Last Name
  • Phone Number
  • Email Address
  • Username
  • Password
  • Billing Address
  • City
  • State/Province/Region
  • ZIP/Postal Code
  • Country
  • Reason for Cancellation
  • Last 4 Digits of Card
  • Date of Last Charge
  • Amount of Last Charge


Follow these steps:

  1. Use your internet browser to visit
  2. You’ll need to login with this info: Email and password
  3. Hit the link that says Account and Settings
  4. Go down the page to find Membership Information Section
  5. Hit the link that says Close Account
  6. Hit the link that says No thanks, cancel my membership
  7. Hit the link that says a reason for why you are closing your account.
  8. Hit the link that says Continue

Phone (Live Agent)

Follow these steps:

  1. Contact them by calling (877) 227-3115
  2. Inform them that you are contacting them to cancel
  3. So that they can locate your account, provide the information they ask for
  4. Ask for documentation that you contacted them
  5. As usual, just in case, keep the proof that you’ve cancelled handy.


Follow these steps:

  1. Type up an email including your account information
  2. Inform them that you are contacting them to cancel
  3. Ask for documentation that you contacted them
  4. Send out your email to [email protected]


Address Information
Address, Inc.
Address 277 Fourth Avenue, 5th Floor 
Zip/Postal Code02451
CountryUnited States 
Contact Information
Phone 1(877) 227-3115 
Phone 2781-642-5900
Email 1[email protected]
Twitter Url
Facebook Url
Main Site Url
Contact Form
Help Site Url
Terms Of Service Url
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