How to delete or cancel Care.com


Care.com is a website that helps people find child care, senior care, special needs care, tutoring, pet care, housekeeping, and more. The company launched in May 2007. The company was founded by Sheila Lirio Marcelo. She came up with the idea when she experienced trouble finding childcare for her first child. Her father also had a heart attack, so she needed to find someone to care for him as well. Marcelo also still serves as the Chief Executive Officer. As of 2014, Care.com is a publicly-traded company. The headquarters are located in Waltham, MA. In 2012, Care expanded to the United Kingdom. Shortly after, their services expanded to Canada. There are currently over 33 million members from over 20 countries.

Whether you’re offering care or seeking care, Care.com is a perfect website to use to find what you need. You can easily find sitters, nannies, senior care, pet care, tutoring, and much more. Care has various membership tiers. The basic membership is free. With a basic membership, you are able to set up your account, post a job, search and view profiles of local caregivers, and receive applications from local caregivers. Premium membership includes everything the basic membership plan includes, plus the ability to contact caregivers to schedule interviews, request background checks, and reply to applications and other messages received from caregivers. For a one-month membership, it is $39 per month. For 3-months, it is $78. For an annual membership, it is $156. When you are searching for jobs, you can do so for free, most of the time. But in order to become a verified member, you will need to purchase a background check on yourself. Fees may incur depending on what type of jobs you are applying for and how many jobs you are applying for.

If you would like to cancel your Care.com membership, follow the cancellation instructions that are included on this page.


To cancel or delete your account, you will need to gather this information


First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge

Using the information listed above, follow these easy steps


Method: Login

  1. Goto https://www.care.com/
  2. Log in to your account using your email and password
  3. Click on Account and Settings
  4. Scroll down to locate Membership Information Section
  5. Click on Close Account
  6. Click on No thanks, cancel my membership
  7. Click on a reason for why you are closing your account.
  8. Click on Continue

Method: Phone (Live Agent)

  1. Dial (877) 227-3115
  2. Ask the representative to cancel your account
  3. Provide your account information when requested
  4. Ask the representative for a confirmation number or email
  5. Keep your confirmation number or email as proof that you cancelled your account

Method: E-Mail

  1. Write an email including your account information
  2. Ask the representative to cancel your account
  3. Ask the representative for a confirmation number or email
  4. Send your email to [email protected]

Here’s some additional helpful information about Care.com


Address 1: Care.com, Inc.
Address 2: 77 Fourth Avenue, 5th Floor 
City: Waltham
State/Province/Region: MA
Zip/Postal Code: 02451
Country: United States 
Phone 1: (877) 227-3115 
Phone 2: 781-642-5900
Email 1: [email protected]
Twitter Url: https://twitter.com/caredotcom
Facebook Url: https://www.facebook.com/caredotcom
Main Site Url: https://www.care.com/
Contact Form: https://www.care.com/contact-us-p1011.html#contactOptions
Help Site Url: https://www.care.com/help-faqs-p1009.html
Fax: 781-899-1294
Terms Of Service Url: https://www.care.com/terms-of-use-p1012.html
Privacy Policy Url: https://www.care.com/privacy-policy-p1013.html