How to Delete or Cancel Ashley Madison

• Ashley Madison
• AshleyMadison.com
• Ashley Madison Mobile
• Avid Dating Life Inc.

Ashley Madison is an online dating and relationship matching service marketed toward members who are married or otherwise in a relationship. The site was founded in 2002 by Darren Morganstern and is based in Toronto Canada under the management of the parent company Ruby Corp, formerly known as Avid Life Media. The site is available in multiple languages and includes 39 million people in 53 countries around the world. Unlike other dating sites, Ashley Madison specifically caters to married members looking to have an affair or single users looking to be part of a relationship with a married person. Signing up is simple, requiring the user to indicate their gender, what gender they are seeking, and the terms they seek including options such as short term, long term, or online only, as well as basic information about their appearance or body type. Ashley Madison also works on a credit-based system rather than a monthly subscription. Members purchase credits which are used to initiate contact via email with another member, once contact is initiated subsequent messages do not require credits. Members can also send collect messages which require the receiving user to pay to read, and credits can also be used for chat session and to send virtual gifts to other users. 100 credits can be purchased for $49.00, while 500 credits will cost $145.00, and 1,000 credits can be purchased for $240.00. Credits will automatically renew when emptied unless this option is turned off. Memberships also have a $19.00 activation fee and members also pay $19.00 to have their information deleted from the site, but there is no minimum term so accounts can be cancelled at any time. The information below will help you cancel an Ashley Madison account.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• First 6 and Last 4 digits of the Credit you are being charged on
• Date of Last Charge
• Amount of Last Charge
• Profile ID Number

Follow these steps:

1. Contact them by calling 1-866-742-2218
2. Inform them that you are contacting them to cancel
3. So that they can locate your account, provide the information they ask for
4. Be sure to ask for and document the date of your final charge
5. Ask for documentation that you contacted them
6. As usual, just in case, keep the proof that you’ve cancelled handy.

Follow these steps:

1. Use your internet browser to visit https://www.ashleymadison.com/
2. You’ll need to login with this info: Username and Password
3. Hit the link that says “Manage Profile”
4. Hit the link that says “Delete Profile”
5. Hit the link that says “Complete Profile Removal”
6. Now put in your info where it asks for it
7. As usual, just in case, keep the proof that you’ve cancelled handy.