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How to Delete or Cancel AOL ID Vault


AOL ID Vault is a service that encrypts your passwords, credit card information, and usernames. It is offered by AOL and is an Oath brand. AOL, or American Online, was founded in 1985 by Marc Seriff, Steve Case, Jim Kimsey, and William von Meister. In June 2015, AOL was acquired by Verizon Communications, who is the current owner of the brand. AOL is available worldwide. The headquarters are located in New York City, New York. The current Chief Executive Officer is Tim Armstrong. AOL currently employs over 5,000 individuals.

AOL ID Vault helps users keep their usernames, passwords, and credit card information safe and secure. The software is downloaded to your computer and is accessible when you are online. You can utilize the service on any website that requires you to log in with a username and password. The ID Vault automatically enters your login credentials on these specific websites. You will not have to remember your usernames and passwords anymore. This service is ideal if you utilize online banking, online credit card accounts, or online shopping accounts. AOL ID Vault SecureView browser allows you to open browsers in a secure connection to financial websites to protect you from fraud or identity theft. There is also an IP Whitelist included, which is a whitelist with 8,000 or more financial and shopping websites that are validated and updated often.

You can download AOL ID Vault on Windows XP/SP2 or later, Windows Vista/SP1 or later, Windows 7/SP1, or Windows 8. You can not use this service on iOS devices. You must be using Internet Explorer 6 or later, Firefox version 16 or later, or Google Chrome version 15 or later. New users can enjoy a free 30-day trial. After the 30-day trial, you will only pay $4.99 per month for the service. This is an automatic recurring charge. You can only use your subscription on one computer. If you would like to cancel AOL ID Vault, follow the cancellation instructions that are listed on this page.


To cancel or delete your account, you will need to gather this information


First Name
Last Name
The Security Question setup on your account
The Answer to the Security Question setup on your account
Email address on the account
Password
Amount of Charge
Last 4 digits of Credit Card being charged

Using the information listed above, follow these easy steps


Method: Phone (Live Agent)

  1. Dial 1-855-797-2781
  2. Ask the representative to cancel your account
  3. Provide your account information when requested
  4. Ask the representative if you will be charged again
  5. Ask the representative for a refund
  6. Ask the representative for a confirmation number or email
  7. Keep your confirmation number or email as proof that you cancelled your account

Method: Login

  1. Goto https://myservices.aol.com/manageSubscriptions#/
  2. Log in to your account using your AOL email address and password
  3. Click on “My Services” on the left side of the screen
  4. Click on “Subscriptions”
  5. Scroll down to locate “Manage my Benefits”
  6. Click on “Manage my Benefits”
  7. Enter your information where requested
  8. Keep your confirmation number or email as proof that you cancelled your account

Here’s some additional helpful information about AOL ID Vault


Address 1: P.O. Box 65100
City: Sterling
State/Province/Region: VA
Zip/Postal Code: 20165
Country: USA
Phone 1: 1-800-827-6364
Phone 2: 1-855-797-2781
Twitter Url: twitter.com/aol
Facebook Url: facebook.com/aol
Main Site Url: https://productcentral.aol.com/prod
Help Site Url: help.aol.com
Web Chat Url: help.aol.com/contact
Contact Form Url: help.aol.com/email-support
Terms Of Service Url: https://productcentral.aol.com/terms-of-service
Privacy Policy Url: https://policies.oath.com/us/en/oath/privacy

We’ve been able to confirm that the following charge descriptors belong to AOL ID Vault. If you are seeing these charges on your statement, it’s likely that your account with AOL ID Vault is active. Follow the steps listed above to cancel or delete your account and stop the charges.


CHECKCARD AOL*FS IDVAULT 866-485-921
CHKCARD AOL*FS IDVAULT 866-485-921
CHKCARDAOL*FS IDVAULT 866-485-921
Misc. Debit AOL*FS IDVAULT 866-485-921
PENDING AOL*FS IDVAULT 866-485-921
POS Debit AOL*FS IDVAULT 866-485-921
POS PUR AOL*FS IDVAULT 866-485-921
POS PURCH AOL*FS IDVAULT 866-485-921
POS PURCHASE AOL*FS IDVAULT 866-485-921
POS REFUND AOL*FS IDVAULT 866-485-921
PRE-AUTH AOL*FS IDVAULT 866-485-921
Visa Check Card AOL*FS IDVAULT 866-485-921 MC

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