How to delete or cancel ABCmouse

• ABCMouse
• A B C Mouse
• ABC Mouse
• ABCMouse.com

ABC Mouse is a subscription-based website that offers a digital education program for children between the ages of 2 years old and 8 years old. The service was started in 2010 by Age of Learning which was founded in 2007 by Doug Dohring and has its headquarters in Glendale, California. The program has several award-winning educators on its curriculum board. ABC Mouse’s Early Learning Academy contains more than 850 lessons and more than 8,500 learning activities, laid out in a step-by-step sequence known as the Step-by-Step Learning Path. Activities available on the site include videos, coloring books, games, poems, puzzles, and songs that cover lessons in reading and writing, math, art, music, social studies, science, and health. Parents may register up to 3 children on their account, setting an age and ability level for each child to create their learning path. However, students may access any content from any section of the site including digital books. The program can be accessed via the computer or mobile apps for both Android and iOS devices. ABC Mouse subscriptions offer a free one-month trial for families to try out the program and content. Future months are billed at $9.95 monthly for up to three children. A discounted rate is available for a 2-year subscription which can be paid as a single charge of $99.00, or in 4 installments of $24.75. Subscriptions automatically renew at the end of the subscription period, but there is no minimum commitment term and memberships can be cancelled at any time. More information can be found below if you wish to cancel an ABC Mouse subscription.

Get together the following account information:

• First Name
• Last Name
• Phone Number
• Email Address
• Username
• Password
• Billing Address
• City
• State/Province/Region
• ZIP/Postal Code
• Country
• Reason for Cancellation
• Last 4 Digits of Card
• Date of Last Charge
• Amount of Last Charge
• Birthdate of the child on the account
• Name of child on the account

Follow these steps:

1. Use your internet browser to visit https://www.abcmouse.com/
2. You’ll need to login with this info: email address and password
3. Go down the page to find “parents” at the bottom of the page
4. Hit the link that says “parents”
5. Go down the page to find “My account”
6. Hit the link that says “My account”
7. Hit the link that says “Cancellation Policy”
8. Hit the link that says “Continue” on the next three screens
9. Hit the link that says your reason for cancelling
10. Hit the link that says “Continue” on the next three screens
11. Hit the link that says the box next to “I understand”
12. Hit the link that says “Submit cancellation”
13. Hit the link that says “continue”

Follow these steps:

1. Use your internet browser to visit https://www.abcmouse.com/
2. Go down the page to find “Customer support”
3. Hit the link that says “Customer support”
4. Go down the page to find “Billing”
5. Hit the link that says “Billing”
6. Hit the link that says “still like to contact Customer Support”
7. So that they can locate your account, provide the information they ask for
8. Go down the page to find option to submit
9. Hit the link that says submit
10. As usual, just in case, keep the proof that you’ve cancelled handy.

Follow these steps:

1. Contact them by calling 1-800-633-3331
2. Inform them that you are contacting them to cancel
3. So that they can locate your account, provide the information they ask for
4. Be sure to ask for and document the date of your final charge
5. Ask for documentation that you contacted them
6. As usual, just in case, keep the proof that you’ve cancelled handy.