Chewy.com was founded by Ryan Cohen and Michael Day in 2011 and was acquired by PetSmart in 2017. Chewy.com has 13 fulfillment centers across the United States in addition to its headquarters in Dania Beach, Florida. Current fulfillment center locations include Pennsylvania, Indiana, Texas, Nevada and a new center in Arizona.
Chewy.com is an online pet food and supply retailer carrying items from over 1000 brands to cover everything a pet friend could want or need. There are no membership fees with Chewy.com. Items available to purchase online include dry and wet food, prescription food, litter, treats, supplements, toys, flea and tick care, dental chews, and the list goes on. Customers have the option of setting up an order as an autoship order during the checkout process. A customer choosing autoship will set their own order schedule, make changes or cancel at any time. There is a current promotion to save 30% when a customer sets up their first autoship. Orders are shipped via FedEx and other premium carriers, and most customers receive their orders within 1-2 business days. Orders over $49 ship for free while all other orders are a flat shipping rate of $4.95.
Included on the site are free educational videos on how to keep our pet friends happy and healthy. Chewy.com has programs available for non-profit organizations and shelters that aid and support animal welfare. Chewy operates two licensed pharmacies to prescribe medications as needed.
If you find that you no longer need your Chewy.com account, we can help in cancelling it. We have included a simple how-to guide that will instruct you on how to contact the company to cancel. Also included is the information you’ll want to have handy when you cancel. Continue reading below for more information.
Chewy.com CANCEL GUIDES
Get together the following account information:
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
Phone (Live Agent)
Follow these steps:
Contact them by calling 1-800-672-4399
Inform them that you are contacting them to cancel
So that they can locate your account, provide the information they ask for
Ask for documentation that you contacted them
As usual, just in case, keep the proof that you’ve cancelled handy.
